Order Based Queries

Query on Exchange and Return Process

When will the returned product be picked up?

-Within 7 business days once a return request is created.

When will I get the refund?

A refund will be initiated after we receive the item and it passes the quality check.

Refund time depends on the mode of refund:

Bank Account:

Time the item takes to reach us + 1 to 3 business days.

Online Refund:

Time the item takes to reach within 7 business days.

Still have questions?

If you still have a question, you can submit a support request here. Contact Support